Offshore Production Support Services:

We deliver enterprise application & production support services for the technology infrastructure and functional areas on a remote basis. These functions are typically provided on a 24X7 model utilizing remote log-in and monitoring processes. Based on a contractual agreement, highly trained and capable individuals perform these services from our established production support service centers in India. Prior to the actual operations, due diligence is performed using our proprietary methodology and established practices. An analytical reporting tool will be used to conduct ongoing ROI realization, trend analysis and optimal resource utilization. Our service centers have adequate telecom facilities, trained consultants, access to a wide database, Internet and other online information support infrastructure to provide information and support to customers.